Greenbacks Cash Option - Home Protection Plus

Getting Your Request Processed

Getting cash back is easy using DTE's online GreenBacks Cash reimbursement process.



Let’s Get Started

You MUST create a DTE online user account before requesting GreenBacks Cash or reimbursement for an out-of-pocket repair service.

Already have an online DTE account? Then let’s get started!

Begin Your Request

  1. Log in to your online DTE account.
  2. Locate the appliance for which you are requesting payment.
  3. Click "Manage Requests" to submit or review a request.
  4. Track the progress of your request.

What’s Next

Your request will be reviewed and processed. We will update you on the progress of your request and you can check its status at any time.

Submit, track or adjust your request.

800.556.0011

Call our service team to process your request.

To start a claim request use your DTE login information; if you don't have a DTE online account, you'll be able to create an account. You will be able to start your request and track the progress from your DTE online account.

NO OUT-OF-POCKET CHARGE FOR COVERED REPAIRS

No service call charges. No parts or labor charges.

BUDGET-FRIENDLY MONTHLY PAYMENT

Included on your monthly DTE Energy bill.

HELP LINE OPEN 24x7x365

When appliance issues happen, call us anytime.

5 good reasons to give yourself Home Protection Plus:

Covered appliance repairs are free. No service call charges. No parts or labor charges.
A single furnace or A/C repair can cost $300, $400 or more. With Home Protection Plus, you'll have a single, predictable monthly fee—and no budget-busting surprises.
Plumbing Protection guards against budget-breaking problems. Pure peace of mind!
If something goes wrong, you'll have just one number to call for a repair pro you can trust.
Your low monthly fee is included on your DTE Energy bill. No separate payments to remember or checks to send.

What Customers Are Saying About Home Protection Plus

Find a plan that's right for you! Or call 800.556.0011 to enroll by phone.

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The Home Protection Plus program is not regulated by the Michigan Public Service Commission. Repair service programs may be available from another provider. By signing up for Home Protection Plus repair coverage, you are not switching your electric or natural gas utility and service. Your regulated utility rates and the conditions of your service are not affected by activation of Home Protection Plus or by your decision to use the services of another repair service provider.

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